Happy Family Love Deco

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We Have A Dedicated Production Factory And Raw Material Factory, All Prices Are Very Advantageous, Please Rest Assured!

Before Delivery, We Need To Check The Home Decoration Accessories, And Then Use Bubble Column Packaging, The Damage Rate Is Minimized. If The Damage Occurs, Provide Pictures To Us, We Support Refund Or Reissue The Product For Free!

Size:please Refer To The Picture Description In Sku, You Can Also Refer To The Detailed Page Picture Or Consult Online Customer Service

Material: Resin

Product Description:for Home Series Decoration, We Use High-quality Raw Resin Materials, Pay Attention To Environmental Protection, And Are Not Easy To Fade. And Insist On Coloring By Hand And Make Sure The Details Are In Place. This Is The Original Intention Of The Designer. The Design Takes A Long Time To Complete. The Decoration Is Made Into A Decoration With Temperature And Love. View On Facebook. Very Popular We Have Tried Various Styles And Series, Which Can Be Used As Gifts For Friends Or Family, And It Can Also Be Used As Living Room, Study, Bedroom, Office Decoration. Currently Welcomed By Many Foreign Friends! !! !! !! !!





Feedback



1.If You’Re Satisfied With Our Products And Service, We Will Appreciate It (Item As Described 5 Stars, Communication 5 Stars, Shipping Time 5-Stars).



2. If The Products You Received Was Damaged Or Wrong Styles, Please Don’T Leave Any Negative Feedbacks First, Kindly Please Contact Us,We Will Deal With It And Work Out The Best Solutions, Your Satisfication Is Our Motion To Do Better.



3.We Cooperate With Official Logistics, And Some Products Participate In Damage Package Compensation Services



4.We Respect The Opinions Of Every Customer, If The Style Is Wrong, We Can Send The Product Again For Free



5.We Have The Most Attentive Packaging, With Black Bags Or Yellow Tape On The Periphery To Ensure The Privacy Of The Product. Bubble Columns Or Bubble Films Are Used To Minimize The Damage Rate.





Shipping And Return Policy:


1.We Are Committed To Providing The Best Products For Global Buyers. Each Product Will Be Tested During Purchase And Storage.



2. We’Ll Generally Proceed Orders Within 72hours Once The Payment Is Received.If The Speed Is Fast, There Is Also The Same Day Shipping



3. China Post Ordinary Small Packet Plus And China Post Registered Air Mail Takes Estimated 15-60 Days.



4. Recommended Shipments: Aliexpress Standard Shipping–More Stable,Safer,Faster.



5. We Accept Returns And Refunds Within 15 Days After Order Completed, Please Contact Us.



6.We Prioritize Cooperation With Quality Logistics Companies To Ensure Speed.

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SHIPPING & DELIVERY

We are proud to offer free various countries shipping services. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our nearest warehouse across the countries will be shipped by ePacket or EMS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We provide free shipping to various countries around the world. However, there are some locations we are currently unable to ship to as we are in the process of expanding our services. If you happen to be from one of those countries, we will contact you. On the other hands, you may check our available shipping countries.

What are the available shipping countries?

Hereby is the list of shipping countries available:

AustraliaIsraelPoland
AustriaItalyPortugal
BelgiumJapanRussia
BrazilKazakhstanSaudi Arabia
CanadaKoreaSingapore
DenmarkLatviaSpain
FinlandLithuaniaSweden
France*LuxemburgSwitzerland
GermanyMalaysiaThailand
GreeceMaltaTurkey
Hong KongMexicoUkraine
HungaryNetherlandsUnited Kindom
IndonesiaNew ZealandUnited States
IrelandNorwayVietnam
*Only zip codes that start with 01 to 95. Currently we are not able to ship to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.

For non listed countries, you may contact us for further information.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-30 Business days
*This doesn’t include our 2-5 day processing time.

What about customs?

By ordering on keendeco.com, any customs fees and taxes are exclusive from your order. All fees that may be imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of keendeco (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://keendeco.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services to various countries across the world.

FULL REFUND

Don't worry! You can request a refund or reshipment in accordance with our Refunds & Returns Policy. We've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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