Shipping & Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our nearest warehouse across the countries by ePacket or EMS and in USA by USPS.
SHIPPING TO VARIOUS COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are currently unable to ship to as we are in the process of expanding our services. If you happen to be from one of those countries, we will contact you. On the other hands, you may check our available shipping countries.
SHIPPING COUNTRIES
Hereby is the list of shipping countries available:
| Australia |
Finland |
Indonesia |
Korea |
Mexico |
Russia |
Thailand |
| Austria |
France * |
Ireland |
Latvia |
Netherlands |
Saudi Arabia |
Turkey |
| Belgium |
Germany |
Israel |
Lithuania |
New Zealand |
Singapore |
Ukraine |
| Brazil |
Greece |
Italy |
Luxemburg |
Norway |
Spain |
United Kingdom |
| Canada |
Hong Kong |
Japan |
Malaysia |
Poland |
Sweden |
United States |
| Denmark |
Hungary |
Kazakhstan |
Malta |
Portugal |
Switzerland |
Vietnam |
*Only zip codes that start with 01 to 95. Currently we are not able to ship to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.
For non listed countries, you may contact us for further information.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-30 Business days |
|
|
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
CUSTOMS
By ordering on keendeco.com, any customs fees and taxes are exclusive from your order. All fees that may be imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
